Library Revolution

Take a look at this excellent post at Library Nation.

Kathleen puts it so well, that I don’t have much to add, and I won’t try to paraphrase when you should just go over and read it for yourself.

I will,  however, say that I agree 100%. And it all comes back to engaging in meaningful conversations with our patrons (or our potential patrons). We really, really, really, really need to listen to what they have to say and use their comments as constructive criticism. No matter how we come across the comments, and whether or not the actual commenter pays taxes in our particular library district or not. It’s so hard to get good, usable feedback… let’s embrace it when we find it and then do something with it!

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This entry was posted on Thursday, July 19th, 2007 at 9:14 pm and is filed under Library Service, Library Technology, Social Networking. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.