Not all users do things the same way we do… especially when it comes to the use of technology. It’s a simple yet important point for librarians to keep in mind. Jenica Rogers-Urbanek wrote a great post about getting out and taking a look at different technology users. Not only do folks use different technologies, but the ways in which they are used varies significantly from user to user.
I feel like technology use is a very personal thing - it fits into the lives of our patrons in such vastly different ways! It’s so important to take the time now and then to look at the different ways people use technology so that we don’t get over-saturated with the narrow definition of technology use we have established for ourselves. To quote Jenica: “We, with our particularly echo-y vision of technology, are not our users.” (And yet, we are!)
BTW I love the list of different users she encountered… if you haven’t already, read her post!
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