Thank you, Kathy Dempsey, for this excellent post outlining the meaning of the word “marketing” and several other related terms, including advertising, branding, advocacy, and public relations.
I often hear librarians using these word interchangeably, or mixing them up a bit. I especially hear librarians talking about “marketing” when what they really mean is “advertising,” and then getting frustrated and throwing in the towel when it comes to marketing efforts when they are faced with the costs associated with advertising. But advertising is only one small part of a larger marketing strategy.
Before getting bogged down by one particular element, perhaps libraries worried about marketing should spend a little more time developing a more large-scale and tong-term marketing strategy and using that strategy as a basis for a plan to use techniques such as advertising, promotion, branding, etc. to achive your marketing goals.
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March 31st, 2008 at 7:59 pm
A friend of mine just emailed me one of your articles from a while back. I read that one a few more. Really enjoy your blog. Thanks.
Jason Whitmen
April 1st, 2008 at 10:52 am
Thanks for the kind words, Emily!
Looking forward to seeing you at CIL.