Because of our new County Catalog design (out for the public next week!), I have been doing tons of training sessions lately, which have for the most part started some really great conversations I’m excited to continue in the future. I always find that I get some real food for thought from those little side discussions that inevitably come up in the training environment.
Some of the most interesting lately have come up through little digressions in the training concerning RSS feeds: what they are, how they work (in 50 words or less) and different ways they can be used. For the most part, the folks I have been working with who were not knowledgeable about feeds before seem really excited to learn more about them, and think of ways these might be beneficial in their lives. It’s been really fun to talk about and see how some librarian’s eyes just light up when you put somethig like that in simpkle, understandable terms.
But how about the conversation I had with one librarian the other day while doing one of our training sessions:
Me: So, how many people here are familiar with RSS feeds? (a few hands go up. not many.) OK, that’s great. For the rest of you, that’s fine. Let me just give you a quick explanation of what they are and what we’re going to be looking at.
Librarian in Front: (rolls eyes) I’m really not interested in this stuff. Do we have to talk about it now?
Me: Well, some of your colleagues seem interested, and it has to do with one of the new features in the catalog, so we’ll just be really fast on this one. (proceeds to explain RSS, and readers in a nutshell)
L.I.F.: (Cutting in) I think we have too much information already without this kind of stuff, too.
Me: You’re absolutely right. There IS too much information out there for us to sift through. But that’s exactly the point. This is a way to organize and process that information in a much more manageable way.
L.I.F.: I’m not really interested in organizing information. I have enough to do already, and this seems like a waste of time.
Me (in my mind): Really? You’re not interested in organizing information? Lady, you’re in the worng line of work.
Me (for real, out loud): Well, that’s OK, but for those of us who are really struggling with keeping informed without getting overwhelmed, I think that this is a great technology to learn about. But, of course, it’s not going to be for everybody.
Tags: infinite patience, librarians, RSS, trainingView blog reactions
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October 20th, 2008 at 4:11 pm
Ouch, sister. How about my info staff member the other day asking me the password to login a PAC:
me: It’s the one you usually use.
her: Oh, I don’t touch these computers.
Holy moly, her job is to HELP!
October 20th, 2008 at 6:03 pm
As a supervisor, it really bothers me to hear these things. I sometimes wonder if people would say the same thing if their boss was in the room, and I wonder how I can find out if people have this kind of attitude when I’m not around. People who announce these negative attitudes are frustrating. Sorry you had to deal with it.
October 20th, 2008 at 7:28 pm
In all fairness, I have to say that the vast majority of the people I deal with each day are so great: enthusiastic to learn, ready to discuss and share ideas, and all-around fun, positive people. But there’s always that one. I’m sometimes surprised what people will say in front of their supervisor! But for me, it’s all in a day’s work to field the comments. You get used to it.
October 22nd, 2008 at 9:14 am
Well handled! I feel like RSS, and the myriad ways it helps us manage huge amounts of information, is still much to unknown (or at least not understood) in our field. To me RSS and the tools/readers which have sprung up around it are fundamentally about information literacy, and therefore represent a core competency for librarians.
If we are going to maintain any status as information experts we absolutely need to understand the practical uses of RSS, and actively begin incorporating feeds into our services AND start teaching our users/constituents/patrons/customers/clients how to use feeds in ways that are relevant to their lives.
Thanks for sharing your experience.